My Logo isn't showing.

Log into your customer dashboard and click on "Custom Logo".

If you click on it and there is no image , go ahead and upload your desired logo

If your desired logo is there, try deleting the logo and then reuploading it again.

Perform a factory reset on the device and then after the player is reactivated again, it can take some time before the logo can appear.

If this doesn't work, contact our team and we can look into the matter further.