Schedule isn't working.
Is it playing any content at all or just not what you think it should be playing?
Log into your business portal and find the corresponding device that isn't playing properly.
Ensure that under the drop down where it says "Schedule", make sure you have the correct schedule in place or that it doesn't say "No Schedule"
You may need to perform a factory reset on the device and the following guide will walk you through it.
If this doesn't work, we will need to verify the channels on our end and see if there are any videos that are not properly playing on our side. Please let us know what channel you intend to play and will look further into the matter.
Log into your business portal and find the corresponding device that isn't playing properly.
Ensure that under the drop down where it says "Schedule", make sure you have the correct schedule in place or that it doesn't say "No Schedule"
You may need to perform a factory reset on the device and the following guide will walk you through it.
If this doesn't work, we will need to verify the channels on our end and see if there are any videos that are not properly playing on our side. Please let us know what channel you intend to play and will look further into the matter.